Hi I’m just asking for a bit of advice if you can help me. It all comes down to what you can prove, rather than what is probable. Rejecting a faulty car – what are your rights? The Consumer Rights Act is supposed to be a last-resort option rather than a first-resort option. The warranty adds another 1 year of coverage with no mileage cap on top of the factory 4-year/50,000-mile warranty. Extras Along with the mechanical coverage and 112-point dealer inspection, Volkswagen throws in some extras to sweeten the deal. The courtesy car they have supplied me with was given to me with two almost flat tyres and completely empty fuel tank, but at least i am mobile. My son asked the dealership for the relevant paperwork and they sent through a booklet but it wasn’t completed with his details, it was just blank. It could be driving style, or a problem with the gearbox that connects to the clutch. do we cover any fees relating to courtesy car given if warranty will not cover repair – it was really weird the garage didn’t explain anything to us just gave us the keys to the courtesy car (my dealer is aware and were the ones that said we can take the courtesy car) but the garage didn’t get us to sign any documents or take our details other than my name and number. Check with your state motor vehicle or consumer … If they are too saying that nothing wrong with the car then that is obvious that they deliberately failing the MOT results. The dealers however are proving to be less accommodating: I have been told in no uncertain terms that I will not get a single penny refund for the warranty I bought. However, if the warranty company no longer exists and the dealer is unwilling to assist, you’ll probably need to speak to a solicitor to determine what legal rights you may have to pursue coverage for any repairs. He agreed i acted reasonably, and in doing so, able to advise there was no compression on one cylinder. Bought 2nd hand on a 60 plate 71,000 miles. The car was 6 weeks over 12 months old. Doing long journeys and being able to listen to podcasts and audiobooks is a key requirement for me, so in my mind, this is now a deal breaker and I’ve asked them for a refund. 1st and 2nd year MOT passed with no issues. Sounds like they’re doing what they should be doing. Obviously, that can happen at any time and is not covered by warranty (in fact, I have had this exact situation this week!). I want to use the car for personal use and for my work. My daughter bought car from garrage traded her own car against it. As you think about what type of extended auto warranty you want to purchase, ask yourself these questions: Do you want comprehensive coverage with a bumper-to-bumper warranty, or are you most concerned about protecting your powertrain? Hi Elizabeth. Here’s a look at the stands a model has to meet: Must be less than six years old; Must have fewer than 75,000 miles on the odometer; Must pass a comprehensive 162-point inspection; That’s just a brief look at the stringent Mercedes-Benz CPO standards. We are now 6/7 months down the line and it’s encountered a problem with the intake manifold which will cost about £600 to replace. He rang where he bought it and they said there was no advisory on not and also that he must have hit something. when bought i raised my concern Re a noise on startup and i was told it will go through extensive checks and it will be sorted before delivery. Hi Simon. Limited Warranty Coverage 5. There may be some differences in what the used car warranty covers—compared to a new car warranty—so make sure to discuss that with the provider before you buy. On the first day I had it the engine light came on and the car lost some power at about 50mph. Hi Rachel. Dealers do not have to offer a six-month warranty on used vehicles. My car is broken now and they colect the car from my house for more than 1 week and is still under repairs. It’s also entirely possible that the alarm was fitted afterwards by an aftermarket outfit, and is causing a problem in the car’s wiring. I am just getting the feeling that they will be reluctant to solve the problem and will just try to annoy me and make some excuse etc. Do I have to get the work done by the garage I bought the car from under their warranty or can I use any garage but still rely on the warranty? Since April this year, and still under warranty thank goodness, the vehicle has been back with the dealer more times than I’ve had the vehicle! The agreement is over 5 years. I’ve tried to talk to the same owner person but he says he’s not working at the same company etc just trying to fob me off. Can I force them to repair it both the horn and oil consumption? Rather, it is a limited warranty that nonetheless may cover a lot. Any thoughts very welcome. Rang warranty company who said that the dealer would be in touch same day. I have contacted Mazda UK and at this point in time they are willing to make a goodwill contribution of 10% only. Hi I have read about a six month period when buying a car from a dealership that potential issues like this could fall under a ruling where they have to pay to repair or accept a return. Sounds like a dodgy dealer. The weather has been relatively dry for a few weeks, but after the first period of heavy rain, we have found water draining out of the trim around the drivers door. Hi James. Just a little over 3 years, the entertainment system packed in and started rebooting every 2 mins. This was a leaky injector. Hi Atif. Is there still a chance to claim for not sold as advertised and not fit for purpose. This year they found a couple of issues. Do I have any rights in this situation, or do I just have to put up with paying for the repairs? Atif. The headlight and leaking roof are separate issues, obviously not connected to the engine problems. For more information, have a read of our article “Spares or repairs – and other dodgy trader tricks“. Browse our inventory of pre … That means it remains your car until the dispute is resolved. Make sure you know when your factory warranty expires, and what the stipulations of the agreement are. After 11 phone calls I was told to contact Fiat ! People also choose to buy an extended warranty because it provides peace of mind. So I took it home and the engine light was still on. Hi Never noticed myself as driver side works fine but did think car took long time to warm up. Hi Dawn. Next day the heater didn’t work at all and it’s was smowing I took it back to the garage and told them. Rang them up and they said they would email me an address of the garage to take it too. what can I do? What can we do? Honda CPO Warranty Coverage A certified pre-owned vehicle is a used car that’s been inspected and refurbished. The car was running fine until I did a weekend trip around 200 miles, when I was returning home the Engine light came on. Yes, every Ford Certified Pre-Owned vehicle comes with a comprehensive limited warranty backed by Ford Motor Company covering more than 1000 components for 12 months/12,000 miles* plus seven-year/100,000-mile powertrain limited warranty … When I picked up the car I have also noticed that the 2x tryes have damaged (one was split and one was bulging), the garage at the time explained that it passed its MOT so it is not an issue. Essential car buying and car finance advice, our unique Expert Ratings, plus the latest news and car reviews. I ended up calling them again and refusing to hang up until I spoke to the owner/director. I think the problem for me is that it is a grey area and the two clauses are in some way conflicting therefore confusing. For more information, have a read of our article on rejecting a faulty car. Gentlemen ’ s it fixed at a garage when the car back, but there ’ s probably simple! Re doing what they should be covered under a used car warranties aren ’ road! 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