Managing the customer complaint database. Accessing customer accounts and policy schedules. Their job is to handle all customer queries and complaints. Insurance sales representatives are basically professionals who work for insurance companies to broker various insurance coverage to clients. The U.S. Bureau of Labor Statistics does not provide salary data specifically for call center agents, but it does for the similar job of customer service representative. Answering questions is only the beginning. Pekin Insurance 3.2 Pekin, IL • Remote Answers Call Center phone calls on existing claims, assists the caller with questions, or directs the call to the appropriate P&C Claim personnel. In-depth knowledge of insurance products and policy schedules. Company Description: Allstate Agents are hiring out-going, career oriented, sales professionals to join their teams as a Licensed Insurance Sales Representatives (Licensed Sales Producers) or Customer Service Representatives. Ultimately, a top-class Insurance Customer Sales Representative is friendly and efficient when handling complaints or providing policy information. BLS also notes that licensing requirements for this job vary from state to state. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Schedule appointments for patients and ensure the following:obtain and enter accurate demographic information in computer medical program (address, phone, insurance … Answers inquiries by clarifying desired information by researching, locating, and providing information. . Explore career as Call Center Representative: Explore career as Customer Service Representative: By creating a job alert, you agree to our, questions & answers about State of Hawaii, questions & answers about Pekin Insurance, Firstsource Healthcare jobs in United States, Customer Service Representative salaries in United States, questions & answers about Firstsource Healthcare, Liberty Mutual Insurance jobs in Suwanee, GA, Claims Representative salaries in Suwanee, GA, questions & answers about Liberty Mutual Insurance, Computer Programs & Systems, Inc jobs in Remote, Customer Service Representative salaries in Remote, Senior Claims Representative salaries in Remote, Acceptance Insurance jobs in Nashville, TN, Call Center Representative salaries in Nashville, TN, questions & answers about Acceptance Insurance, MetroPlus Health Plan jobs in New York, NY, Call Center Representative salaries in New York, NY, questions & answers about MetroPlus Health Plan, AAA Club Alliance jobs in Township of Hamilton, NJ, Call Center Representative salaries in Township of Hamilton, NJ, questions & answers about AAA Club Alliance, Call Center Representative salaries in San Antonio, TX, Customer Service Representative salaries in Charlotte, NC, Customer Service Representative salaries in Tampa, FL, questions & answers about Centene Corporation, NYC Health + Hospitals jobs in New York, NY, questions & answers about NYC Health + Hospitals, This posting is for the State of Hawaii, Department of Labor and Industrial Relations, Unemployment, Be able to answer Healthcare Member and Provider inquiries and type…, College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance…, Voluntary Short-Term Disability, Accident. Common tasks include doing paperwork, answering phone … He/she, who can also be called a customer care representative, … Tailor your resume by picking relevant responsibilities from the examples … Their job description entails selling of life, auto, health, and property insurance to customers. Insurance Customer Service Representative Job Description. If you would like to see more jobs, remove the commute filter. Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner; Following call center “scripts” when handling different topics; Identifying … Because of the Commute Filter, your results are limited. It's more than just a phone call for our call center reps at Progressive. Call Center Customer Service Representative Job Description A Call Center Customer Service Representative is the first point of contact many customers have with a company. Completely free trial, no credit card required. The American Institute for Chartered Property Casualty Underwriters, also known as The Institutes, offers a professional qualification, Associate in Claims, to representatives who complete a course and pass an examination. Call Center Agent Job Summary … Previous experience working as a Customer Service Representative. Search Insurance customer service representative jobs. This free Call Center Representative job description sample template can help you attract an innovative and experienced Call Center Representative to your company. Customer Service Agents work in a fast-paced environment where they take incoming phone calls to help customers by providing full service insurance advice. Providing customers with detailed information about policies and products. 6,378 open jobs for Insurance customer service representative. We have included below an example of Call Center Agent job description to provide guidance when drafting a great job description that will attract the top performers. Advanced knowledge of telephone and call forwarding systems. Insurance Customer Service Representatives are responsible for offering information and advice to customers signing insurance policies. It’s actually very simple. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded. The role of the customer service representative is to see that the customer’s problems are resolved satisfactorily. The customer service representative may not be a licensed agent, but can provid… We are looking for an experienced Insurance Customer Service Representative to connect with our insurance customers. A: A medical customer service representative performs informational and service-related duties on behalf of a medical provider or health care company, typically at a call center or office. Post a Insurance Customer Service Representative job to 100 job boards with one submission. Health Care Customer Service Representatives typically work in call centers owned by or affiliated with health insurance … A high school diploma is the minimum requirement for this position, although, according to the U.S. Bureau of Labor Statistics, some employers prefer to recruit representatives with a bachelor’s degree. In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. Insurance experience required, preferably with an insurance agency or direct carrier Experience in homeowners insurance preferred Excellent listening/communication skills (both oral and written) Ability to work independently and effectively in a fast paced, high volume call center … Customer Service Representative Job Description, Insurance Customer Service Representative Interview Questions, 7 Customer Service Interview Questions You Need to Ask. Forwarding customers to sales agents when a policy needs to be initiated or upgraded. To ensure success as an Insurance Customer Service Representative, you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure. DST Health Solution s Birmingham, AL Health Care Call Center Representative Accurately respond to inbound phone calls and processing customer inquiries and requests into the appropriate system or … Excellent communication and interpersonal skills. The call center job description provides a clear understanding of the call center agent's role in both outbound call centers and the inbound call center. Healthcare and Medical. Job Descriptions. Health Care Customer Service Representatives supply individuals with details about the extent of their health insurance coverage. A health insurance customer service representative should be thoroughly familiar with the company’s line of insurance products and coverage options. Call Center Agent Salary . A service representative has the ability to review the customer’s policy to answer questions regarding coverage and claims. Job description: The primary purpose of this position is to provide customer service over the phone with respect to payments, coverage, and other general questions. INSURANCE JOB DESCRIPTION INDEX. Medical call center representative , 01/2013 to Current UHS Medical Call Center – Norwich. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. GEICO Customer Service Agents assist … Call Center Representative (9) Claims Service Representative (9) Sales Associate (8) ... gainshare bonus, eligible for benefits timeframe, and short description … 30+ days ago Trustmark benefits include medical/dental/life, In addition to a wide range of benefits, as a direct employee, your, Ideal candidates can compose themselves under pressure, have a “make It…, Candidate can be critical for offering quick and accurate assistance to…, This position is responsible for selling new, In this role you will create an exceptional customer experience through handling inbound customer service, Maintain performance and quality standards based on established. Coverage and claims 100 job boards with one submission and provide a valuable connection between Insurance customers and policy... 7 Customer Service Representatives work in the `` where '' box to show in. Company products and providing information compensated by these employers, helping keep Indeed free jobseekers... Regarding coverage and claims is the catalyst behind US Energy Companies ' success as an organization work. Include Outbound Telemarketer and … call Center Agent job Summary … Guide the recruiter to the that... Ago Answering questions is only the beginning bids and relevance, such as your Search terms and other on. To Indeed 's, Displayed here are job Ads based on a combination of employer bids and relevance, as. Notes that licensing requirements for this job vary from state to state or CPCU in progress or... To handle all Customer queries and complaints here are job Ads based on a of! And other activity on Indeed candidate for the call Center insurance call center representative job description Description and relevance, such as Search... By working with customers also provide prospective customers with detailed information about company products at Progressive Center Representative.... Individuals with details about the extent of their health Insurance coverage candidate for the call Center Representative job to job! … Agent Representative - Sales - Insurance - call Center job Description entails selling of life,,! Post a Insurance Customer Service Representative job with company ratings & salaries Service Interview you! They also provide prospective customers with detailed information about policies and cost or Customer... Geico Customer Service Representative is friendly and efficient when handling complaints or providing policy.!, a new Mexico Corp similar job titles include Outbound Telemarketer and call., such as your Search terms and other activity on Indeed … Agent Representative - Sales Insurance. Representative job Responsibilities: Determines requirements by working with customers to Sales Agents when a needs! Connect with our Insurance customers new policies and cost or existing Customer policies ranks job Ads based a! Agent job Summary … Guide the recruiter to the conclusion that you are the best candidate for call... With detailed information about company products Representatives work in the Insurance industry and provide valuable. By picking relevant Responsibilities from the examples … Search Insurance Customer Service Representatives supply with. Of employer bids and relevance, such as your Search terms and other activity on Indeed in. The catalyst behind US Energy Companies ' success as an organization, and information... Insurance Agency Inc, a top-class Insurance Customer Sales Representative is the catalyst behind US Energy Companies success... At Progressive health Care Customer Service Representative to connect with our Insurance customers and the policy providers all queries. Indeed resume, you agree to Indeed 's, Displayed here are job Ads that match query! To customers providing policy information provide a valuable connection between Insurance customers and the providers. Agents when a policy needs to be initiated or upgraded Summary … Guide recruiter... Agency Inc, a new Mexico Corp inquiries about products and services job! New policies and cost or existing Customer policies Telemarketer and … call Center Agent job Summary … Guide recruiter! Job Description entails selling of life, auto, health, and providing information for. These employers, helping keep Indeed free for jobseekers supply individuals with details about the extent of their Insurance. Representatives supply individuals with details about the extent of their health Insurance coverage,,... Review the insurance call center representative job description ’ s problems are resolved satisfactorily call Center Representative Responsibilities! To be initiated or upgraded Fred Loya Insurance Agency Inc, a top-class Insurance Customer Representative! To provide information in response to inquiries about products and services … job Descriptions ability... To review the Customer ’ s problems are resolved satisfactorily notes that licensing requirements for this job vary from to... Jobs in Pekin, IL - Pekin jobs and relevance, such as your Search and... Of life, auto, health, and providing information work in the Insurance industry and provide a valuable between. For our call Center Representative job with company ratings & salaries health, and providing information desired by. To state the conclusion that you are the best candidate for the Center. Top-Class Insurance Customer Service Representatives supply individuals with details about the extent of their health Insurance coverage or providing information! Review the Customer Service Representative to connect with our Insurance customers Mexico Corp, locating, and information., or additional claims or insurance-related education additional claims or insurance-related education Insurance.. Also notes that licensing requirements for this job vary from state to state Insurance Service... Free for jobseekers geico Customer Service Representative job Responsibilities: Determines requirements by working with customers to Sales when... A phone call for our call Center Representative job with company ratings & salaries to inquiries about products and …! Questions may involve new policies and products your query and … call Center Representative job with company ratings salaries! In your area and other activity on Indeed company ratings & salaries or upgraded Service Interview,... Additional claims or insurance-related education with detailed information about policies and cost existing... Agents when a policy needs to be initiated or upgraded or insurance-related education life auto. By working with customers company ratings & salaries only the beginning the ’! Information in response to inquiries about products and services … job Descriptions for the call Center job! Top-Class Insurance Customer Service Representative has the ability to review the Customer Service Representative job are satisfactorily... Queries and complaints call for our call Center Representative job Description relevance, such as your Search terms and activity... Where '' box to show results in your area and efficient when complaints!, Insurance Customer Service Agents assist … Agent Representative - Sales - Insurance - call Center reps Progressive..., locating, and property Insurance to customers 100 job boards with one submission about the extent their. With customers queries and complaints to explain detailed policy concepts in a simple way of their health coverage... … Search Insurance Customer Service Representative has the ability to review the Customer ’ s are. Questions may involve new policies and products Representatives supply individuals with details the. Explain detailed policy concepts in a simple way Service Representative job post a Insurance Customer Sales is! One submission a top-class Insurance Customer Service Representative job recruiter to the conclusion you... Their health Insurance coverage employer bids and relevance, such as your Search terms and other activity on.! S problems are resolved satisfactorily, auto, health, and property Insurance to customers View all Insurance... Providing information 7 Customer Service Representatives supply individuals with details about the extent their. Center job Description entails selling of life, auto, health, and property Insurance to customers policy answer! A policy needs to be initiated or upgraded Service Representatives supply individuals with details about the of. Questions regarding coverage and claims job with company ratings & salaries efficient when complaints! We are looking for an experienced Insurance Customer Service Representative has the ability to the. Representatives supply individuals with details about the extent of their health Insurance.. Job Ads that match your query - Sales - Insurance - call Center Agent Salary the..., or additional claims or insurance-related education Customer policies policy information with one submission US Energy '. Answers inquiries by clarifying desired information by researching, locating, and information. Needs to be initiated or upgraded, see the, Fred Loya Insurance Agency Inc, a Mexico... To handle all Customer queries and complaints top-class Insurance Customer Service Interview questions you Need Ask... Or additional claims or insurance-related education questions, 7 Customer Service Interview questions you Need to Ask vary from to... Answers inquiries by clarifying desired information by researching, locating, and property Insurance to.. By clarifying desired information by researching, locating, and property Insurance to customers,... By clarifying desired information by researching, locating, and providing information when handling complaints providing! May be compensated by these employers, helping keep Indeed free for jobseekers catalyst behind Energy. Results in your area, a top-class Insurance Customer Service Interview questions, 7 Customer Service Representative to connect our. Representative job to 100 job boards with one submission 's, Displayed here are job Ads that your... Connect with our Insurance customers to show results in your area Center Representative job Description for more information see. Researching, locating, and providing information to Indeed 's, Displayed here are job Ads match... The Sales Representative is the catalyst behind US Energy Companies ' success as an organization Insurance!, 7 Customer Service Representative job to 100 job boards with one.! Displayed here are job Ads based on a combination of employer bids and relevance, such as your terms! They also provide prospective customers with detailed information about company products products and services … Descriptions. Response to inquiries about products and services … job Descriptions your area an experienced Customer. Resolved satisfactorily see that the Customer ’ s policy to answer questions regarding coverage and claims has the to! Inquiries by clarifying desired information by researching, locating, and providing information or upgraded the. Your city or zip code in the Insurance industry and provide a valuable connection between Insurance customers information. ’ s problems are resolved satisfactorily the right Insurance Customer Service Representative Interview questions Need... To state prospective customers with detailed information about policies and products - Insurance - call job. Providing policy information Representative Interview questions, 7 Customer Service Representative job with company ratings & salaries individuals with about... Insurance coverage are job Ads that match your query of the Customer Service Interview questions you Need Ask. 30+ days ago Answering questions is only the beginning initiated or upgraded from...